What to Expect from Care Crew: 10 Things to Know Before You Book

At Care Crew, we understand that as we age or when life gets busy, the little everyday tasks can start to feel overwhelming. That does not mean you should have to give up your independence or spend your precious weekends catching up on chores.

Whether you are living alone, with family, or in a retirement community, we are here to offer friendly, reliable support with the jobs that matter most. From the moment you reach out, you can expect a service that is simple, trustworthy, and genuinely personal.

Here is what to expect when you book with Care Crew.

1. Friendly, Local Faces

We are not a big corporate chain. Care Crew is proudly local to the North Shore and Hibiscus Coast, run by people who know your community. You will always deal with the same friendly faces and you will always know who is coming to your door.

Our small but growing team is police checked, first aid trained, and handpicked for their warmth and reliability.

2. Your Hour is Yours

We believe in flexible, person centred help. That means you decide what gets done each visit, not us.

There is no fixed checklist or rushed routine. You tell us what is most important. Whether it is running local errands, tidying the kitchen, setting up the TV or hanging pictures, if it helps make your day easier, we will do it.

If you need heavier gardening or maintenance, we kindly ask that these are booked on the weekend with our lovely male team members. We would love to do it all, but they will do it better and safer.

3. You Set the Pace

Want to chat while we work? Great. Prefer peace and quiet? That is fine too. We fit into your home and routine, not the other way around.

4. You are in Control

Each visit is tailored to your needs. You can request one big job or several smaller ones, and you are free to change your list every time we come.

5. You Can Trust Us to Do It Right

We arrive on time, with a great attitude, ready to get the job done properly and respectfully.

6. No Judgement, No Stress

Your home does not have to be perfect before we arrive. Life gets busy. That is exactly why Care Crew exists.

7. No Pushy Contracts

We offer flexible hourly help, monthly plans, or one off services. Book when you need us with no hidden fees or pressure to commit.

8. Everyday Help that Makes Life Easier

We can assist with all kinds of little but important tasks that free up your time and energy, as well as light outdoor work when needed. This might include

• Running local errands

• Ordering groceries or shopping online

• Light meal preparation

• Tidying and organising the kitchen

• Setting up a new phone or TV

• Folding laundry or changing bed linen

• Organising cupboards or drawers

• Watering plants or weeding the garden

• Light exterior maintenance such as sweeping paths or clearing leaves

• A friendly safety check and chat

Every visit is tailored to you, so your time with us is always spent on what matters most in your day.

9. Affordable, Transparent Pricing

Your first hour is just $55 as a new client, plus Gold Card members get an extra $10 off.

Our regular rates are

• $65 per hour for Gold Card members

• $75 per hour for standard clients

Have a unique job that may take longer or require special tools? You can request a custom quote. Monthly plans are also available for regular help at a reduced rate.

10. Genuine Care

This is not just a job for us. We know how much a small bit of help can make a big difference to someone’s day. That is why we are called Care Crew.

Ready to Book?

Whether you need one small task done or a few hours of help, we are just a call or click away.

Serving Albany to Gulf Harbour, plus the wider North Shore and Hibiscus Coast

Call us: 027 365 3513

Email: Carecrewnz@gmail.com